MXroute - Notice history

We are having problems paying our vendor, Crossbox (mail.mxlogin.com) because they no longer take PayPal, and no US credit card company is allowing us to make payments to their country. We are working to find a way to get money to them, but until that time there is a possibility that Crossbox may display a license error. If that is the case, please use any of our other webmail clients or your own email client. Crossbox is but one of our webmail options, we’re also quite proud of webmail.mxroute.com as it’s a very cozy Roundcube setup.

Currently investigating the Bad Gateway error on Crossbox (mail.mxlogin.com). During this time, you may wish to use your existing email client or webmail.mxroute.com. While Crossbox is considered an important part of our infrastructure, this is not considered a service outage but simply an outage of one of our available webmail clients.

Our billing system at accounts.mxroute.com is currently unable to reach any of our US-based mail servers, including the one that it uses to send out welcome emails, invoices, etc. We're working on it.

We've had a significant DDOS attack against the majority of our server fleet within the last several hours. For the most part, users have been shielded from this. However, our busiest users may have noticed intermittent SMTP availability during that time. A complete inability to reach our servers is not expected and may indicate that your IP address was logged performing the same patterns as the attackers. The unblock form is how you automate IP block removal: https://unblock.mxrouteapps.com

This status will remain up as we monitor this situation throughout the day.