MXroute - Status

Identified
July 23, 2024 at 11:01 PM
Identified
July 23, 2024 at 11:01 PM
The Crossbox instance is currently down on the banshee.mxlogin.com server. This server has no doubt had a bit of a back and forth relationship with it, at one point being the only server to consistently run without it. In the meantime feel free to use webmail.mxroute.com or your own email clients. This appears to be a continuation of this problem: https://support.cpanel.net/hc/en-us/articles/24546938662039-Upstream-issue-MySQL-8-0-38-does-not-start-Segmentation-Fault

Identified
April 10, 2024 at 9:10 PM
Identified
April 10, 2024 at 9:10 PM
Support ticket response times are presently at high levels. We are working to get this back down.

Recent notices

Crossbox on safari.mxrouting.net maintenance

Completed
October 06, 2024 at 7:00 PM
Completed
October 06, 2024 at 7:00 PM
Maintenance has completed successfully
Update
October 06, 2024 at 4:35 PM
In progress
October 06, 2024 at 4:35 PM
All indicators right now point to this taking longer than scheduled, but the reason for the maintenance is the same reason that I cannot presently tell how much longer that might be.
In progress
October 06, 2024 at 5:00 AM
In progress
October 06, 2024 at 5:00 AM
Maintenance is now in progress
Planned
October 06, 2024 at 5:00 AM
Planned
October 06, 2024 at 5:00 AM
We will be performing maintenance on the Crossbox (mail.mxlogin.com) webmail client at 12:00AM US/Central on October 6th, 2024. We are scheduling a 12 hour outage and expecting it to take much less. This does not impact email service at all, only one of our webmail choices. If you need a suggestion on a different webmail to use during this time, try using webmail.mxlogin.com which will function with any email account that is hosted on our systems.
If for some reason you plan to use webmail.mxlogin.com to login to an email account that is not pointing it's MX records to us, you can add a TXT record to the DNS of that customer domain which has the name "mxwebmail" and the contents "safari.mxrouting.net" inside it.