MXroute - Status

Identified
July 23, 2024 at 11:01 PM
Identified
July 23, 2024 at 11:01 PM
The Crossbox instance is currently down on the banshee.mxlogin.com server. This server has no doubt had a bit of a back and forth relationship with it, at one point being the only server to consistently run without it. In the meantime feel free to use webmail.mxroute.com or your own email clients. This appears to be a continuation of this problem: https://support.cpanel.net/hc/en-us/articles/24546938662039-Upstream-issue-MySQL-8-0-38-does-not-start-Segmentation-Fault

Identified
April 10, 2024 at 9:10 PM
Identified
April 10, 2024 at 9:10 PM
Support ticket response times are presently at high levels. We are working to get this back down.

Recent notices

September 10, 2024

Resolved
September 10, 2024 at 5:46 AM
Resolved
September 10, 2024 at 5:46 AM
This incident has been resolved.
Monitoring
September 10, 2024 at 3:15 AM
Monitoring
September 10, 2024 at 3:15 AM
From Jeff. The man, myth, legend:
"Arelion/Telia is having an outage caused by an equipment failure in Atlanta that is impacting East/West traffic in the US. Arelion plans to replace the equipment shortly (they said at about midnight Eastern time). We've turned off Arelion in both Ashburn and LA temporarily until the issue is resolved."
Investigating
September 10, 2024 at 3:11 AM
Investigating
September 10, 2024 at 3:11 AM
Some users are reporting high packet loss when connecting to servers in our Ashburn location. A check from ping.pe shows only a few routes impacted, most can reach it just fine. Looks to have a correlation with GTT, unclear. Investigating.

September 09, 2024

September 08, 2024

September 07, 2024

September 06, 2024

September 05, 2024

September 04, 2024

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