MXroute - Notice history

All systems operational

Billing Panel - Operational

100% - uptime
Jun 2025 · 100.0%Jul · 100.0%Aug · 100.0%
Jun 2025
Jul 2025
Aug 2025

DirectAdmin Panel - Operational

100% - uptime
Jun 2025 · 100.0%Jul · 100.0%Aug · 100.0%
Jun 2025
Jul 2025
Aug 2025

IMAP - Operational

100% - uptime
Jun 2025 · 100.0%Jul · 100.0%Aug · 100.0%
Jun 2025
Jul 2025
Aug 2025

SMTP - Operational

100% - uptime
Jun 2025 · 100.0%Jul · 100.0%Aug · 100.0%
Jun 2025
Jul 2025
Aug 2025

Webmail - Operational

100% - uptime
Jun 2025 · 100.0%Jul · 100.0%Aug · 100.0%
Jun 2025
Jul 2025
Aug 2025

Support - Operational

100% - uptime
Jun 2025 · 100.0%Jul · 100.0%Aug · 100.0%
Jun 2025
Jul 2025
Aug 2025

Notice history

Aug 2025

Inbound delay on glacier.mxrouting.net
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating

    We are currently experiencing a strange issue with Dovecot that is causing inbound mail delays on the glacier.mxrouting.net server. It has not been happening for long enough that anyone would likely have noticed, but we're putting up this status because it wasn't fixed in less than 60 seconds so we should get ahead of it.

Jul 2025

Crossbox (mail.mxlogin.com) on glacier.mxrouting.net server acting up
  • Resolved
    Resolved

    This has been resolved for most of the day, we just wanted to give it time to be sure.

  • Identified
    Identified

    It is happening again. You can expect Crossbox to be down on the glacier.mxrouting.net server until the developers are able to address it, because this is not something we can fix. You should use an alternate webmail today if you can, like webmail.mxroute.com.

  • Resolved
    Resolved
    This incident has been resolved.
  • Update
    Update

    We are still waiting on a response from the developers of Crossbox. It is not within our ability to fix this while ensuring that no unnecessary problems are created from the fix.

  • Investigating
    Investigating

    Redis appears to be failing on Crossbox (mail.mxlogin.com) for the glacier.mxrouting.net server. We are investigating. Feel free to use https://webmail.mxroute.com or any other webmail, or email client, during this time.

friday.mxlogin.com unresposive
  • Resolved
    Resolved

    This incident has been resolved. The cause of the initial issue was determined to be an SMTP-based DDOS attack. Nothing new for us, just a slightly new technique that should now be mitigated.

  • Identified
    Identified

    Server went unresponsive. The issues that caused it to take so long to bring it back up have been fixed, but the original cause of getting to that point wasn't clearly identified. It looks like we're identifying that now.

  • Resolved
    Resolved

    We have resolved this. The root cause is also resolved, ensuring that this will not happen again. At least, not the noteworthy downtime part.

  • Identified
    Identified

    We're continuing to work on this. The issue is minor, there are just really poorly timed road blocks that are slowing this down.

  • Investigating
    Investigating

    The friday.mxlogin.com server is unresponsive. We are currently investigating this incident.

Jun 2025

Longhorn Server Outage
  • Resolved
    Resolved

    Email that was being queued is now being delivered, inboxes are working properly again on the longhorn.mxrouting.net server.

  • Identified
    Identified

    We are working to resolve an issue with the storage array. Expected to be resolved soon.

webmail.mxroute.com + taylor.mxrouting.net = login failure
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating
    We are currently investigating IMAP login failures between [webmail.mxroute.com](http://webmail.mxroute.com) and the [taylor.mxrouting.net](http://taylor.mxrouting.net) server. Logging in with correct credentials will result in a login failure. In the meantime, you can use or for webmail options.
Software upgrades on shadow.mxrouting.net
  • Resolved
    Resolved

    Postponed until a later date.

  • Identified
    Identified

    On the shadow.mxrouting.net server software upgrades may cause:

    1. 5-10 minute server reboot

    2. Very brief exim/dovecot errors that resolve quickly

    3. Outage of on-server Roundcube (use webmail.mxroute.com if needed)

Upgrading taylor.mxrouting.net server
  • Resolved
    Resolved

    Maintenance on Taylor complete. Probably.

  • Update
    Update

    While we're still updating some software, the actual mail servers (SMTP, IMAP, POP) are online and functioning.

  • Identified
    Identified

    The taylor.mxrouting.net server is rebooting for a software upgrade. No email will be missed during this time.

Jun 2025 to Aug 2025

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