MXroute - Notice history

All systems operational

Billing Panel - Operational

100% - uptime
May 2025 · 100.0%Jun · 100.0%Jul · 100.0%
May 2025
Jun 2025
Jul 2025

DirectAdmin Panel - Operational

100% - uptime
May 2025 · 100.0%Jun · 99.95%Jul · 100.0%
May 2025
Jun 2025
Jul 2025

IMAP - Operational

100% - uptime
May 2025 · 100.0%Jun · 99.95%Jul · 100.0%
May 2025
Jun 2025
Jul 2025

SMTP - Operational

100% - uptime
May 2025 · 100.0%Jun · 99.95%Jul · 100.0%
May 2025
Jun 2025
Jul 2025

Webmail - Operational

100% - uptime
May 2025 · 100.0%Jun · 99.95%Jul · 100.0%
May 2025
Jun 2025
Jul 2025

Support - Operational

100% - uptime
May 2025 · 100.0%Jun · 100.0%Jul · 100.0%
May 2025
Jun 2025
Jul 2025

Notice history

Jul 2025

No notices reported this month

Jun 2025

Longhorn Server Outage
  • Resolved
    Resolved

    Email that was being queued is now being delivered, inboxes are working properly again on the longhorn.mxrouting.net server.

  • Identified
    Identified

    We are working to resolve an issue with the storage array. Expected to be resolved soon.

webmail.mxroute.com + taylor.mxrouting.net = login failure
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating
    We are currently investigating IMAP login failures between [webmail.mxroute.com](http://webmail.mxroute.com) and the [taylor.mxrouting.net](http://taylor.mxrouting.net) server. Logging in with correct credentials will result in a login failure. In the meantime, you can use or for webmail options.
Software upgrades on shadow.mxrouting.net
  • Resolved
    Resolved

    Postponed until a later date.

  • Identified
    Identified

    On the shadow.mxrouting.net server software upgrades may cause:

    1. 5-10 minute server reboot

    2. Very brief exim/dovecot errors that resolve quickly

    3. Outage of on-server Roundcube (use webmail.mxroute.com if needed)

Upgrading taylor.mxrouting.net server
  • Resolved
    Resolved

    Maintenance on Taylor complete. Probably.

  • Update
    Update

    While we're still updating some software, the actual mail servers (SMTP, IMAP, POP) are online and functioning.

  • Identified
    Identified

    The taylor.mxrouting.net server is rebooting for a software upgrade. No email will be missed during this time.

May 2025

wednesday.mxrouting.net IMAP performance
  • Resolved
    Resolved

    Everything has been normal for about 24 hours or so now, let's call this resolved.

  • Monitoring
    Monitoring

    It looks like everything is operating within normal parameters, but leaving this status open until we’re certain that there isn’t merely some dormant underlying cause. There shouldn’t be, but overconfidence would be a mistake.

  • Update
    Update

    IMAP performance "should" be a clear issue with clear paths to resolution. This one is a bit strange. There is no way to resolve it other than to test adjustments and configuration changes to the IMAP server in production, this exact issue cannot be replicated in staging when it's cause is not so apparent. However, we will continue to test changes until we get it right. While we expect it to already be better, it may take some time to be confident in that, so this status will remain open for an extended period of time regardless of the state of the issue.

  • Investigating
    Investigating

    We are investigating poor IMAP performance on the wednesday.mxrouting.net server.

May 2025 to Jul 2025

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