MXroute - Notice history

Postponed until a later date.

Maintenance on Taylor complete. Probably.

While we're still updating some software, the actual mail servers (SMTP, IMAP, POP) are online and functioning.

Everything has been normal for about 24 hours or so now, let's call this resolved.

It looks like everything is operating within normal parameters, but leaving this status open until we’re certain that there isn’t merely some dormant underlying cause. There shouldn’t be, but overconfidence would be a mistake.

IMAP performance "should" be a clear issue with clear paths to resolution. This one is a bit strange. There is no way to resolve it other than to test adjustments and configuration changes to the IMAP server in production, this exact issue cannot be replicated in staging when it's cause is not so apparent. However, we will continue to test changes until we get it right. While we expect it to already be better, it may take some time to be confident in that, so this status will remain open for an extended period of time regardless of the state of the issue.

Postmortem: Heavy L7 DDOS attack. If you are unable to open mail.mxlogin.com our support may have to manually unblock your IP address, as it wasn't likely possible to mitigate this without false positives.

The Crossbox webmail instance (mail.mxlogin.com) is under a massive DDOS attack. Please use webmail.mxroute.com as this is going to take a bit to clear up.