All systems operational

Resolved
Support Wait Times

Started
January 19, 2023 at 11:09 PM
Status
Resolved after 5 months

Impact

Degraded performance
Affected
Support
  • Resolved

    For the vast majority this has never been a problem, it isn't fair to keep this on the status page when it impacts such a small percentage of overall support tickets. Consider this a mild realigning of philosophy for the status page, which is something we're always iterating on.

  • Identified

    Wait times for support escalations are not within an optimal time range. This is a temporary issue and we will keep the status page updated as they begin to level out.