MySQL is being restarted on the safari.mxrouting.net server to increase it's connection limit. Unfortunately this takes a long time, and there is nothing we can do to speed it up. This impacts webmail instances other than webmail.mxroute.com.

On the safari.mxrouting.net server you are likely to run into trouble with safari.mxrouting.net/webmail as a webmail option. For the moment, we recommend using mail.mxlogin.com or webmail.mxroute.com if you need to use webmail. The presence of this status update may not indicate that safari.mxrouting.net/webmail is down when you read this, but it is expected to be intermittently available at best while we work on a permanent fix.

To mitigate a threat to our platform and IP reputation, we have temporarily disabled outbound email to comcast.net. We are working on stronger mitigation to this which does not impact legitimate email. However, the attacker is presently a few steps ahead of us.

By all appearances, an individual who desires to send Comcast phishing emails has purchased multiple accounts from resellers, some accounts sitting dormant for as long as 4 months. We keep terminating their accounts as we identify them, but from the outside the only reasonable conclusion is that we appear to be taking no action to halt this activity on our platform. Because, to put it simply, our termination efforts have not effectively halted these outbound emails for the last 72 hours. Playing whack-a-mole may be entertaining, but we believe that it would be better for users to be unable to send email to Comcast for a few hours than any other short term option.

MySQL is down on the echo.mxrouting.net server. This is causing some webmail installations to return errors. While we work on this, feel free to use webmail.mxroute.com or mail.mxlogin.com, as well as your own email clients (Thunderbird, Outlook, Apple Mail, etc).