MXroute - Blizzard IMAP/Webmail Errors – Incident details

All systems operational

Blizzard IMAP/Webmail Errors

Resolved
Degraded performance
Started about 2 years agoLasted about 2 hours

Affected

IMAP

Degraded performance from 3:17 AM to 5:07 AM

Webmail

Degraded performance from 3:17 AM to 5:07 AM

Updates
  • Resolved
    Resolved

    This incident has been resolved.

  • Identified
    Identified

    A small portion of users on the Blizzard server (users with data in the /home4 directory, though the users wouldn't know this) are experiencing permission errors with IMAP and webmail. This is expected to clear up after an rsync job completes.