Crossbox down on Banshee

Started on July 4, 2021 at 10:17 PM. Investigating.

Affected

Banshee
  • Investigating
    July 4, 2021 at 10:17 PM

    Currently Crossbox (mail.mxlogin.com) is down on the Banshee server as we try to deal with a larger issue (server overheating). You’ll need to use another webmail client or email client to read your email in the meantime. We’ll have it up as quickly as we can, but the problem is such that bringing Crossbox online will actually take the whole server offline, so it isn’t much of an option at the moment. If you set Crossbox as your default webmail client, this may help you to change it:

    https://community.mxroute.com/t/how-to-change-default-webmail-client-away-from-crossbox/135

    We have no timeline for the fix. Keeping Crossbox offline on the server is presently a full fix, meaning 100% uptime in it's absence. Our goal is not to cause any more downtime as we work on a fix, and downtime is considered the greater issue to one webmail client being down.