Moving the NVMe to another slot brought it back online. Everything is in working order. More needs to be done on our side, hopefully nothing worthy of further status page updates for now.
Identified
Update
We're waiting for the datacenter staff to try reseating the drives. In the meantime, we're preparing a new server to restore backups, in case we fail to get this server back online.
Identified
Update
We are continuing to work on a fix for this incident. One of the server's disks is presently not functioning.
Identified
Identified
We are continuing to work on a fix for this incident. On-site staff will need to physically check the server as this appears to be network related at a layer above the OS.
Investigating
Investigating
The Echo server failed ping checks, was found unresponsive. We are currently investigating this incident.