MXroute - Billing system unable to reach mail servers – Incident details

All systems operational

Billing system unable to reach mail servers

Resolved
Degraded performance
Started 15 days agoLasted 40 minutes

Affected

Billing Panel

Degraded performance from 10:30 PM to 11:10 PM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    Our billing system at accounts.mxroute.com is currently unable to reach any of our US-based mail servers, including the one that it uses to send out welcome emails, invoices, etc. We're working on it.