MXroute - Status

Identified
July 23, 2024 at 11:01 PM
Identified
July 23, 2024 at 11:01 PM
The Crossbox instance is currently down on the banshee.mxlogin.com server. This server has no doubt had a bit of a back and forth relationship with it, at one point being the only server to consistently run without it. In the meantime feel free to use webmail.mxroute.com or your own email clients. This appears to be a continuation of this problem: https://support.cpanel.net/hc/en-us/articles/24546938662039-Upstream-issue-MySQL-8-0-38-does-not-start-Segmentation-Fault

Identified
April 10, 2024 at 9:10 PM
Identified
April 10, 2024 at 9:10 PM
Support ticket response times are presently at high levels. We are working to get this back down.

Recent notices

Software updates to fleet

Completed
October 12, 2024 at 1:09 AM
Completed
October 12, 2024 at 1:09 AM
IMAP server back up on Pixel. That wasn't supposed to happen. This software upgrade path is flawed and needs to be reconsidered. Halting updates.
Update
October 12, 2024 at 12:14 AM
In progress
October 12, 2024 at 12:14 AM
The IMAP server on pixel.mxrouting.net was supposed to go down for a few seconds, but it's taking longer. SMTP is not down, IMAP is.
In progress
October 11, 2024 at 11:45 PM
In progress
October 11, 2024 at 11:45 PM
We're running some necessary software updates to the fleet. Random things might flap up/down just a bit but nothing too bad or for very long.
If a webmail instance goes down for a bit on one of these boxes during the MySQL/PHP upgrades, feel free to use https://webmail.mxroute.com or any other email client you already have.